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LED Display Boards 8 products
Multi Channel Display Boards 7 products
Jumbo Displays and Digital Indicators 9 products
Jumbo Clocks 10 products
Queue Management Systems 5 products

Frequently asked questions

Answers about enclosures, signals, sizes, clocks, boards and ordering.

General

What is the difference between IP54 and IP65?

IP54 protects against dust (limited ingress, will not affect operation) and splashing water from any direction. It suits covered indoor and industrial areas. IP65 is fully dust-tight and protects against low-pressure water jets from any direction. Use it outdoors or where there is rain, washdown or heavy dust.

Can your displays and indicators connect to a PLC or SCADA system?

Yes. Most of our indicators and display boards accept standard industrial signals such as 4–20 mA analog, RS485 Modbus or pulse input. Confirm the exact input on the product datasheet, and tell us what signal your PLC or SCADA outputs.

How do I choose the digit size for my viewing distance?

Choose the digit height by how far away people stand. For jumbo clocks, 2 inch digits are readable to about 20 m, 4 inch to 50 m, 6 inch to 75 m, 8 inch to 100 m and 12 inch to 125 m. Send us the distance and we will size it.

Can you make a custom size?

Yes. LED display boards are modular and can be built to any width and height. Multi-channel boards are built to order, so the enclosure size and channel count can be specified.

How fast will I get a quotation?

Send an enquiry through the form or WhatsApp. We respond within 24 hours on business days.

How do I read the order code?

Each product page has an order code guide. Each segment of the code is one choice, such as size, input, output, IP rating and power supply. If you are unsure, send us the application and we will write the code for you.

Do you provide installation and maintenance contracts?

Yes. Our engineer can install and commission the product. Annual maintenance contracts and extended warranty are available. See the Services page.

LED Display Boards

How do I choose the pixel pitch?

Pixel pitch in millimetres is roughly the closest comfortable viewing distance in metres. A P4 board looks sharp from about 4 m, and P10 is best for 10 m or more. Finer pitches suit indoor use at close range.

What is needed for an outdoor LED board?

Outdoor boards need an IP65 rating and high brightness, 6000 nits or more. Indoor boards can use a finer pitch at lower cost. Semi-outdoor locations need IP54 at least.

How big are the panels?

Standard panels are 960 × 960 mm, so the final wall size should be a multiple of this. We provide structural drawings and installation hardware.

Can the board show live plant data?

Yes. Live data from SCADA or PLC needs our industrial controller with direct RS485 or analog input. We can also supply custom software that sends data from Excel or CSV, SQL Server or an API over your LAN.

How is a scrolling display programmed?

LED scrolling displays are programmed by USB or WiFi.

Multi Channel Display Boards

How many channels can one board show?

Most boards take 2 to 8 independent channels. Tell us how many parameters you need.

Can I mix signal types on one board?

Yes. For example, three channels can be 4–20 mA, two Modbus and one WiFi on the same board.

Can each channel have an alarm?

Yes. High and low alarm thresholds with relay outputs can be set per channel to drive a light or hooter.

Which digit heights are available?

Multi-channel boards use 2 inch to 8 inch digits. The Modbus Display goes up to 12 inch.

Which board should I choose?

Use the Parameter Display Board for process values, the MW Display Board for power generation, the Production Display for counts against plan, and the Andon Display for line status. The category page has a chooser.

Jumbo Displays and Digital Indicators

Which signals does the Process Indicator accept?

The order code offers 4–20 mA, 0–20 mA and 0–10 V. Confirm the signal and range with us when you order.

Can I get a calibration certificate?

Yes. A third-party calibration certificate with NABL traceability is available for indicators as an add-on.

Which temperature sensors can you supply?

PT100 RTD sensors and J or K type thermocouples. The thermocouple is supplied separately from the indicator.

Which sensors are available for counters and RPM?

Magnetic tip sensors, photoelectric infra-red sensors, other NPN sensors on request, and special sensors made to your shaft or bore.

Jumbo Clocks

What is the difference between GPS, NTP and WiFi clocks?

GPS clocks take time from satellites (±10 ms) and need an antenna with a view of the sky. NTP clocks take time from your network over Ethernet or WiFi (±1–10 ms). Manual clocks are set by keypad and drift about 60 seconds a day.

Will the clock keep running during a power cut?

An internal UPS backup module is available, so the clock continues to run during a power failure.

Can I run many clocks from one master?

Yes. Master-slave systems are available wired by RS485 or wireless. Tell us the number of slaves and the cable length.

Do you make stopwatches and countdown timers?

Yes. The stopwatch is started and stopped by a push button or potential-free contact. The countdown timer is set over WiFi from a phone and switches a relay at zero for a buzzer or hooter.

Queue Management Systems

Do you have wireless token displays?

Yes. Wired and wireless token displays are available, so you can fit counters where cable runs are difficult.

Can I add more counters or displays later?

Yes. Additional token display units can be added for secondary counters or service windows.

Can the software be set up for my site?

Yes. Queue management software is customised and configured on site to match your requirements.

Did not find your answer?

Ask us. We reply within 24 hours on business days.

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